These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products (“Patches”). By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.

1: Definitions
For the purposes of these Terms, the following definitions apply:
“Client” or “You” refers to the individual utilizing our website and services.
“Patches” refers to custom-made patches manufactured by us.
“Order” signifies your request for personalized patches.
“Design” refers to the artwork or design provided by you for the patches.

2: Ordering and Payment
When placing an order, you must provide accurate and complete information, including your name, address, phone number, and email address. This is essential for processing and communication.
Payment must be made at the time the order is placed.
We accept major payment methods including Visa, MasterCard, PayPal, and bank transfers.
Prices are subject to change without notice.
We reserve the right to adjust pricing due to changes in materials or operational costs. You will be notified of any changes before your order is processed.

3: Production and Shipping
Production times vary depending on order complexity and quantity.
Standard production time is 14 business days. We will inform you of any delays.
Shipping is via USPS, UPS, FedEx, and other trusted carriers.
We provide free worldwide shipping on all orders.
Delivery times are estimates and not guaranteed.
External factors like weather or courier delays may impact timing. Tracking information will be provided.

4: Quality and Warranty
We guarantee our patches to be free from defects in materials and workmanship.
If you receive defective items, please contact us within 30 days for a replacement or refund.

5: Intellectual Property
You retain ownership of any designs or intellectual property submitted.
We will not claim ownership of your design.
We may display your design for marketing or promotional purposes, with your consent.
This includes our online portfolio or social media showcases.

6: Cancellation and Refund
Orders can be canceled within 24 hours of placement.
If production has begun, cancellation may not be possible.
Refunds will be issued to the original payment method and may take 5–10 business days to appear, depending on your provider.

7: Limitation of Liability
Patches Order is not responsible for damages, losses, or costs arising from:
Delivery delays or failures
Defective or damaged products
Intellectual property disputes
Any indirect or incidental damages
We aim to resolve issues professionally and promptly.

8: Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Insert Your Jurisdiction, e.g., England & Wales, or State of California].

9: Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on our website.

10: Contact Us
For any questions or concerns about these Terms, please contact us: info@patchesorder.com

11: Cookie Policy
We use cookies to improve your experience on our site. Cookies help us personalize content and analyze site traffic.

12: Privacy Policy
We collect and use personal data in line with our Privacy Policy. Your privacy is important, and we follow all relevant data protection regulations.

13: Disclaimer
We make no express or implied warranties regarding our products or services. While we strive for high quality, perfection cannot be guaranteed.

14: Indemnification
You agree to indemnify and hold harmless Patches Order and its affiliates from any claims, damages, or legal disputes arising from your misuse of our services or breach of these Terms.